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What payment methods do you accept?
Do you combine shipping if I buy more than one item?
When will my item ship out?
Do you ship internationally?
What is your return policy?
How can I contact you for questions?


What payment methods do you accept?
We accept all major credit cards through Google checkout and PAYPAL ONLY. PAYPAL PAYMENTS WILL BE CHARGED A 3% HANDLING FEE We also accept money orders & cashier's checks. Email us for further details. No personal checks accepted.

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Do you combine shipping if I buy more than one item?
Yes. We will send you an invoice with the adjusted shipping amount.

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When will my item ship out?
Your items will be shipped as soon as your payment clears through Google checkout. It may take up to 3 days for it to clear. WE DO NOT SHIP ON WEEKENDS OR HOLIDAYS

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Do you ship internationally?
We ship orders using the United States Postal Service (USPS), using either Global Priority. Buyer is responsible for any additional charges like duties and customs taxes. We are not responsible for lost or damaged items during shipping. We will provide postal insurance upon request. Attention international customers insurance is only available if products are sent express mail. INTERNATIONAL BUYERS PLEASE CONTACT US FOR RATES AND POSTAL DETAILS! WE DO NOT SHIP TO ITALY OR GERMANY

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What is your return policy?
Because of the cosmetic nature of the items and obvious hygienic reasons, we DO NOT give refunds, replacements or accept returns. ALL SALES ARE FINAL

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How can I contact you for questions?
By Email: sales@studiobystella.com We will answer your email within 24 hours

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Last Updated: 6 May 2008 07:41:53 PDT home  |  about  |  terms  |  contact
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